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1- Dynamics 365 Finance Functional - UNRWA

طريقة ترجمة الوظيفة من اللغة الانجليزية الى اللغة العربية

CONSULTANCY - TERMS OF REFERENCE

Consultant - Dynamics 365 Finance Functional, (Local)


UNRWA is a United Nations agency established by the General Assembly in 1949 and is mandated to provide assistance and protection to a population of some 5 million registered Palestine refugees. Its mission is to help Palestine refugees in Jordan, Lebanon, Syria, West Bank and the Gaza Strip to achieve their full potential i  human development, pending a just solution to their plight. UNRWA’s services encompass education, health care, relief and social services, camp infrastructure and improvement, microfinance and emergency assistance.

UNRWA is the largest UN operation in the Middle East with more than 30,000 staff. UNRWA is funded almost entirely by voluntary contributions.

BACKGROUND

UNRWA has signed a Memorandum of Understanding (MoU) with United Nations International Computing Center (UNICC) that aims to enhance livelihood and human development opportunities to Palestine refugees in Gaza. By this new collaboration, UNRWA becomes a provider of Information Management and Technology services and capacity augmentation to UNICC technical team on a cost recovery basis through Information Management and Technology Department IMTD/IT Service Center (ITSC), HQ Gaza.

United Nations International Computing Center (UNICC) is a UN agency that provides IT services to other UN agencies on a cost recovery basis.

UNRWA Information Management and Technology Department (IMTD) is seeking a Consultant - Dynamics 365 Finance Functional Expert with experience in designing, creating and testing Dynamics 365 Finance solutions in large-scale environments. The incumbent will be responsible for the implementation and support for on-going and new projects developed with Dynamics 365 Finance.

The consultant will report administratively to Head Information Technology Service Centre at Headquarter Gaza and technically to United Nations International Computing Center (UNICC).

DESCRIPTION OF DUTIES AND RESPONSIBILITIES

  1. • End-to-end business process implementation in Dynamics 365 finance A
  2. • Lead the analysis, design, build, test, and support of Dynamics 365 Finance solutions
  3. • Run workshops with clients and focal points to analyze requirements and perform fit/gap analysis.
  4. • Create functional design, maintain requirements traceability, create user, and process flow documentation.
  5. • Setup and configure the system to fulfil the requirements.
  6. • Perform data migration of legacy systems.
  7. • Maintain and support current Dynamics 365 Finance implementation
  8. • Writes Epics, Features and User Stories to populate backlog.
  9. • Follow the Incident, Problem and Change Management processes
  10. • Produce and maintain technical documentation as required.
  11. • Perform other duties as required.

MINIMUM QUALIFICATIONS AND EXPERIENCE

  1. • A university degree plus 7 years’ experience or master’s degree plus five years’ experience in Computer Science, Information Technology, Business Administration, or related discipline.
  2. • Meets the minimum experience of the above-mentioned years of progressively professional experience in Software Development including 4+ years of functional consultant in Dynamics 365 Finance.
  3. • Agile project participation experience.
  4. • Have an in-depth knowledge in Dynamics 365 Finance and the following modules: General Ledger, Sales & Marketing, Procurement and Projects modules
  5. • Experience in designing, creating, and testing Dynamics 365 Finance solutions in large-scale environments.
  6. • Understand core Agile project management principles and able to work in an agile way.
  7. • Have experience with testing tools in general and RSAT tool in particular.
  8. • Skills in general collaboration systems
  9. • Must be technologically savvy, demonstrating the ability to easily adapt to new and unfamiliar technologies, software, and systems.
  10. • Good knowledge and sound understanding of IT fundamentals and cloud technologies.
  11. • Fluency in spoken and written English.

DESIRABLE QUALIFICATIONS

  1. • Experience with Jira.
  2. • Relevant Dynamics 365 certifications.
  3. • Relevant industry certifications, including ITIL.
  4. • Experience defining tests and test suites.

COMPETENCIES

  1. • Excellent written and verbal communication skills, interpersonal and collaborative skills.
  2. • High degree of initiative and ability to work with little supervision.
  3. • High level of personal integrity, as well as the ability to professionally handle confidential matters, and show an appropriate level of judgement and maturity.
  4. • Ability to deliver quality results.
  5. • English language – Advanced Level.

CONDITIONS OF SERVICE

  1. • The duration of the consultancy is 6 to 11 months, extendable according to performance and availability of funds.
  2. • Remuneration for this consultancy will depend on the qualifications and relevant experience, with 1,800 USD monthly salary.
  3. • The incumbent can be in any of UNRWA fields of operations (Gaza, Jordan, Lebanon, Syria, or West Bank).

APPLICATION PROCESS 

Applicants should submit a cover letter and CV or UN Personal History Form demonstrating clearly the knowledge and experience required to meet the consultancy requirements via 

consultancy@unrwa.org

indicating the title of this consultancy Dynamics 365 Finance Functional and field (area)/country of the candidate in the subject line of the message. The deadline for the submission of applications is 6 April 2021.


UNRWA is an equal opportunity employer and welcomes applications from both women and men. UNRWA encourages applications from qualified women. Only those applicants shortlisted for interview will be contacted. UNRWA is a non-smoking environment. 

 

2- Infrastructure Administrator - UNRWA

CONSULTANCY - TERMS OF REFERENCE

Consultant – Infrastructure Administrator (multiple positions), (Local)


UNRWA is a United Nations agency established by the General Assembly in 1949 and is mandated to provide assistance and protection to a population of some 5 million registered Palestine refugees. Its mission is to help Palestine refugees in Jordan, Lebanon, Syria, West Bank and the Gaza Strip to achieve their full potential i  human development, pending a just solution to their plight. UNRWA’s services encompass education, health care, relief and social services, camp infrastructure and improvement, microfinance and emergency assistance.

UNRWA is the largest UN operation in the Middle East with more than 30,000 staff. UNRWA is funded almost entirely by voluntary contributions.


BACKGROUND

UNRWA has signed a Memorandum of Understanding (MoU) with United Nations International Computing Center (UNICC) that aims to enhance livelihood and human development opportunities to Palestine refugees in Gaza.

United Nations International Computing Center (UNICC) is a UN agency that provides IT services to other UN agencies on a cost recovery basis.

UNRWA Information Management and Technology Department (IMTD) is seeking Infrastructure Administrator to support the global operations of Infrastructure services hosted at UNICC Data Centre’s and customers managed environment. The selected candidate will join the T2 Infrastructure Operations team of UNICC.

The consultant will report administratively to Head Information Technology Service Centre at Headquarter Gaza and technically to United Nations International Computing Center (UNICC).

DESCRIPTION OF DUTIES AND RESPONSIBILITIES

  1. • Administrator
    1. o Ensure continuous operation of the Infrastructure in ICC Data Centers and partners organizations.
    2. o Managing and maintaining SAN Storage, Backup and Virtualization Infrastructures’ systems, standard configurations, and enhancements. Installation and upgrade as well as assisting with the resolution of incidents and problems, and fulfils users request as a part of ISO 20000 established processes.
  2. • Deployment Team Member
    1. o Final testing and deployment of Infrastructure and underlying services, and solutions as well as all related technical documentation.
    2. o Participate in vulnerability and remediation and technical review related to ICT security initiatives.
  3. • Operational Support:
    1. o Provide on-going support at the T2 to ICC Infrastructure environment and related services and will participate in the automation projects and tasks for ICC and Partners.
    2. o Manage the backup clients, schedules, and retentions; monitor and evaluate the performance of virtualization, storage, and backup services.
    3. o Coordinate the replacement of failed Backup, Storage & SAN components, and service restoration.

MINIMUM QUALIFICATIONS AND EXPERIENCE

  1. • A university degree from an accredited educational institution in Computer Science, Information Technology, or related discipline
  2. • Minimum 5 years of experience in SAN storage (DELL EMC, Nrtapp, Cisco, Brocade etc), Virtualization (VMware or Hyper-V, OVM/KVM), and backup solutions (EMC,Veeam, Veritas, etc.)
  3. • Good understanding and knowledge of storage technologies (Fabric switches, VSANs, WWPNs, NPIV, multi-pathing, Fiber channel, iSCSI, etc.)
  4. • Sound technical knowledge of storage replication technologies.
  5. • Hands-on experience administering fiber channel fabrics (Cisco MDS and Brocade)
  6. • Good knowledge of VMware 6.x infrastructure including ESXi, vCenter, and Horizon View.
  7. • Knowledge of Microsoft Hyper-V and SCVMM is a plus
  8. • Knowledge of Linux and MS Windows Operating Systems and Windows Clusters administration including multipath implementation and configuration.
  9. • Extensive knowledge in the installation and administration of Enterprise Backup systems (i.e., EMC Avamar, EMC Data Domain and EMC ECS)
  10. • Knowledge of Automated Tape Libraries and Tape/Disk Backup Management products.
  11. • Good understanding and knowledge of networking technologies (Ethernet, Routing, ARP, TCP/IP, LACP, etc.)
  12. • Experience in shell scripting and automation tools (Python, Perl, Bash, Ansible…)
  13. • Excellent written and verbal communication skills in English with ability to prepare technical documentation.
  14. • Experience working within remote and virtual teams.
  15. • Fluency in spoken and written English.

COMPETENCIES

  1. • Teamwork and conflict resolution skills.
  2. • Strong analytical and problem-solving skills
  3. • Excellent written and verbal communication skills, interpersonal and collaborative skills.
  4. • Customer facing experience and good communication skills.
  5. • work effectively with minimum supervision.
  6. • work under pressure and with minimum supervision.
  7. • write documentation and reports.
  8. • grasp complex concepts, logical and analytical approach to solving problems.
  9. • Willingness to learn on the job.

DESIRABLE QUALIFICATIONS

  1. • EMC Avamar, Data Domain or Networker
  2. • HPE 3PAR, EMC storage specialist / DELL SC series
  3. • CISCO MDS switches
  4. • VMware (VCP or similar) or Microsoft Hyper-V
  5. • or equivalent storage and backup certifications
  6. • Hyper Converged Infrastructure or Software Defined Storage solutions
  7. • Knowledge and experience with Oracle VM/KVM.
  8. • Knowledge in the installation and administration of Backup systems like EMC Networker, Veritas NetBackup, Veeam B&R and Spanning for O365
  9. • Experience supporting, HPE Blade and Rack systems, HPE OneView.

CONDITIONS OF SERVICE

  1. • The duration of the consultancy is 6 to 11 months, extendable according to performance and availability of funds.
  2. • Remuneration for this consultancy will depend on the qualifications and relevant experience, with 1,600 USD monthly salary.
  3. • The incumbent can be in any of UNRWA fields of operations (Gaza, Jordan, Lebanon, Syria, or West Bank).
  4. • Overtime can be paid based on specific terms and conditions and should be pre-approved by the team leader.

APPLICATION PROCESS 

Applicants should submit a cover letter and CV or UN Personal History Form demonstrating clearly the knowledge and experience required to meet the consultancy requirements via 

consultancy@unrwa.org

indicating the title of this consultancy Infrastructure Administrator  and field (area)/country of the candidate in the subject line of the message. The deadline for the submission of applications is 6 April 2021.


UNRWA is an equal opportunity employer and welcomes applications from both women and men. UNRWA encourages applications from qualified women. Only those applicants shortlisted for interview will be contacted. UNRWA is a non-smoking environment. 

 

3- Network Administrator - UNRWA 

CONSULTANCY - TERMS OF REFERENCE

Consultant – Network Administrator (multiple positions), (Local)


UNRWA is a United Nations agency established by the General Assembly in 1949 and is mandated to provide assistance and protection to a population of some 5 million registered Palestine refugees. Its mission is to help Palestine refugees in Jordan, Lebanon, Syria, West Bank and the Gaza Strip to achieve their full potential i  human development, pending a just solution to their plight. UNRWA’s services encompass education, health care, relief and social services, camp infrastructure and improvement, microfinance and emergency assistance.

UNRWA is the largest UN operation in the Middle East with more than 30,000 staff. UNRWA is funded almost entirely by voluntary contributions.

BACKGROUND

UNRWA has signed a Memorandum of Understanding (MoU) with United Nations International Computing Center (UNICC) that aims to enhance livelihood and human development opportunities to Palestine refugees in Gaza.

United Nations International Computing Center (UNICC) is a UN agency that provides IT services to other UN agencies on a cost recovery basis.
UNRWA Information Management and Technology Department (IMTD) is seeking Network Administrator to support the global operations of Network services hosted at UNICC Data Centre’s and customers managed network. The selected candidate will join the T2 Network Operations team of UNICC.

The consultant will report administratively to Head Information Technology Service Centre at Headquarter Gaza and technically to United Nations International Computing Center (UNICC).

DESCRIPTION OF DUTIES AND RESPONSIBILITIES

  1. • Administrator
    1. o Ensure continuous operation of the Network in ICC Data Centers and partners operations.
    2. o Managing and maintaining Network standard configurations and enhancements, installationand upgrade as well as assisting with the resolution of incidents and problems, and fulfils users request as a part of ISO 20000 established processes.
  2. • Deployment Team Member
    1. o Final testing and deployment of Network and underlying services, and solutions as well as all related technical documentation.
    2. o Participate in network vulnerability and remediation and technical review related to ICT security initiatives.
  3. • Operational Support:
    1. o Provide on-going support at the T2 to ICC Network environment and related services and will participate in the automation projects and tasks for ICC and Partners.

MINIMUM QUALIFICATIONS AND EXPERIENCE

  1. • A university degree from an accredited educational institution in Computer Science, Information Technology, or related discipline.
  2. • Minimum 5 years of experience in administering and troubleshooting Cisco networking products, preferably in large Datacenter environment.
  3. • Good knowledge and experience with network routing protocols like OSPF, BGP and MPLS
  4. • Good knowledge and experience with network switching.
  5. • Good knowledge and experience with network security.
  6. • Ability to manage, configure and troubleshoot advanced F5 configurations with two-factor authentications implementations and improved security with web application firewalls.
  7. • Ability to integrate F5 with products from other vendors and achieve high availability, security, and application performance optimization.
  8. • Ability to update F5 to incorporate new features and bug fixes.
  9. • Ability to manage, configure and troubleshoot Checkpoint Firewalls.
  10. • Experience with Cisco ASA and/or Firepower Firewalls
  11. • Ability to configure and troubleshoot VPN site-to-site implementations.
  12. • Ability to perform network traffic packet capture and analysis.
  13. • Ability to provide comprehensive analysis of different services and protocols like SMTP, HTTPS, and DNS
  14. • Experience in shell scripting and automation tools (Python, Perl, Bash, Ansible…)
  15. • Experience working within remote and virtual teams.
  16. • Fluency in spoken and written English.

COMPETENCIES

  1. • Teamwork and conflict resolution skills.
  2. • Excellent written and verbal communication skills, interpersonal and collaborative skills.
  3. • Customer facing experience and good communication skills.
  4. • work effectively with minimum supervision.
  5. • work under pressure and with minimum supervision.
  6. • write documentation and reports.
  7. • grasp complex concepts, logical and analytical approach to solving problems.
  8. • Willingness to learn on the job.

DESIRABLE QUALIFICATIONS

  1. • Cisco CCNA certificate
  2. • Cisco CCNP Enterprise certificate or equivalent
  3. • Checkpoint training certifications
  4. • F5 training certifications
  5. • install and configure network tools on Linux based machines.
  6. • Knowledge of Cloud like AZURE and AWS
  7. • Knowledge of Spanish

CONDITIONS OF SERVICE

  1. • The duration of the consultancy is 6 to 11 months, extendable according to performance and availability of funds.
  2. • Remuneration for this consultancy will depend on the qualifications and relevant experience, with 1,600 USD monthly salary.
  3. • The incumbent can be in any of UNRWA fields of operations (Gaza, Jordan, Lebanon, Syria, or West Bank).
  4. • Overtime can be paid based on specific terms and conditions and should be pre-approved by the team leader.

APPLICATION PROCESS 

Applicants should submit a cover letter and CV or UN Personal History Form demonstrating clearly the knowledge and experience required to meet the consultancy requirements via 

consultancy@unrwa.org

indicating the title of this consultancy Network Administrator” ” and field (area)/country of the candidate in the subject line of the message. The deadline for the submission of applications is 6 April 2021.


UNRWA is an equal opportunity employer and welcomes applications from both women and men. UNRWA encourages applications from qualified women. Only those applicants shortlisted for interview will be contacted. UNRWA is a non-smoking environment. 


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