Dynamics 365 CE Customizer and Developer - UNRWA

الصفحة الرئيسية

 

Dynamics 365 CE Customizer and Developer - UNRWA 

طريقة ترجمة الوظيفة من اللغة الانجليزية الى اللغة العربية

CONSULTANCY - TERMS OF REFERENCE


UNRWA is a United Nations agency established by the General Assembly in 1949 and is mandated to provide assistance and protection to a population of some 5 million registered Palestine refugees. Its mission is to help Palestine refugees in Jordan, Lebanon, Syria, West Bank and the Gaza Strip to achieve their full potential in human development, pending a just solution to their plight. UNRWA’s services encompass education, health care, relief and social services, camp infrastructure and improvement, microfinance and emergency assistance. UNRWA is the largest UN operation in the Middle East with more than 30,000 staff. UNRWA is funded almost entirely by voluntary contributions.

Consultant – Dynamics 365 CE Customizer and Developer, (Local)

BACKGROUND

UNRWA has signed a Memorandum of Understanding (MoU) with United Nations International Computing Center (UNICC) that aims to enhance livelihood and human development opportunities to Palestine refugees in Gaza. By this new collaboration, UNRWA becomes a provider of Information Management and Technology services and capacity augmentation to UNICC technical team on a cost recovery basis through Information Management and Technology Department IMTD/IT Service Center (ITSC), HQ-Gaza.

United Nations International Computing Center (UNICC) is a UN agency that provides IT services to other UN agencies on a cost recovery basis.

UNRWA Information Management and Technology Department (IMTD) is seeking a Dynamics 365 CE Customizer and Developer with experience in the Marketing and Events management module to work on UNICC consultancy services. The incumbent will be responsible for the implementation and supportfor on-going and new projects developed with Dynamics 365.

The consultant will report administratively to Head Information Technology Service Centre at Headquarter Gaza and technically to United Nations International Computing Center (UNICC).

DESCRIPTION OF DUTIES AND RESPONSIBILITIES

  1. • Participate in the analysis, design, build, deployment and support of Dynamics 365 CE solutions;
  2. • Create custom solutions (plugins, custom workflows, custom web resources, etc.);
  3. • Design, develops, tests and implements external applications to interface with Dynamics 365;
  4. • Migrate data from different sources to the final system;
  5. • Configures Dynamics 365 CE environments for development, testing and production use;
  6. • Work with the focal points and vendors for resolution of problems (functional issues, performance issues, etc.);
  7. • Follow the Incident, Problem and Change Management processes;
  8. • Produce and maintain technical documentation as required;
  9. • Perform other duties as required.

MINIMUM QUALIFICATIONS AND EXPERIENCE

  1. • A university degree plus 7 years’ experience or master’s degree plus five years’ experience from an accredited educational institution in Computer Science, Information Technology, Business Administration, or related discipline.
  2. • Meets the minimum experience of the above-mentioned years of progressively professional experience in Software Development with .NET and C# including 4+ years of Dynamics CE development.
  3. • Proven experience in web development.
  4. • Agile project participation experience.
  5. • Microsoft Dynamics 365 CE administration, customization, and development experience.
  6. • Microsoft Dynamics 365 Marketing and Events Management Experience.
  7. • Microsoft Events Management Portal experience.
  8. • Dynamics 365 Web API and Web Services experience.
  9. • Experience with Azure, Flow and PowerApps.
  10. • Understands Class diagrams, Entity Relationship diagrams and Sequence diagrams.
  11. • Experience in plugin development for Dynamics 365 CE.
  12. • Experience in integrating Dynamics 365 CE with external systems.
  13. • Experience in designing, creating and testing Dynamics 365 CE solutions in large-scale environments.
  14. • Experience in designing User interfaces based in Dynamics 365 CE best practices.
  15. • Skills in general collaboration systems architecture and deployment methodologies applicable in large environments.
  16. • Experience in producing technical documentation.
  17. • Must be technologically savvy, demonstrating the ability to easily adapt to new and unfamiliar technologies, software and systems.

DESIRABLE QUALIFICATIONS

  1. • Experience with Azure DevOps
  2. • Experience with Canvas Apps
  3. • Knowledge of Power BI
  4. • Relevant Dynamics 365 certifications
  5. • Relevant industry certifications, including ITIL
  6. • Experience working in projects, application performance testing and tuning
  7. • Good knowledge and sound understanding of IT fundamentals and cloud technologies

COMPETENCIES

  1. • Excellent written and verbal communication skills, interpersonal and collaborative skills.
  2. • High degree of initiative, dependability, and ability to work with little supervision.
  3. • High level of personal integrity, as well as the ability to professionally handle confidential matters, and show an appropriate level of judgement and maturity.
  4. • Ability to deliver quality results.
  5. • English language – Advanced Level

CONDITIONS OF SERVICE

  1. • The duration of the consultancy is 6 to 11 months, extendable according to performance and availability of funds.
  2. • Remuneration for this consultancy will depend on the qualifications and relevant experience, with 1,800 USD monthly salary.
  3. • The incumbent can be in any of UNRWA fields of operations (Gaza, Jordan, Lebanon, Syria, or West Bank)



APPLICATION PROCESS 

Applicants should submit a cover letter and CV or UN Personal History Form demonstrating clearly the knowledge and experience required to meet the consultancy requirements via 

consultancy@unrwa.org

indicating the title of this consultancy “Dynamics 365 CE Customizer and Developer” in the subject line of the message. The deadline for the submission of applications is 04 April 2021.


UNRWA is an equal opportunity employer and welcomes applications from both women and men. UNRWA encourages applications from qualified women. Only those applicants shortlisted for interview will be contacted. UNRWA is a non-smoking environment. 


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