أخبار ساخنة

SharePoint System’s Consultant - UNRWA

الصفحة الرئيسية
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SharePoint System’s Consultant, HQ Gaza (Local) – Two posts


UNRWA has signed a Memorandum of Understanding (MoU) with United Nations International Computing Center (UNICC) that aims to enhance livelihood and human development opportunities to Palestine refugees in Gaza. By this new collaboration, UNRWA becomes a provider of Information Management, Technology services and capacity augmentation to UNICC technical team, on a cost recovery basis through IMTD/IT Service Center (ITSC) in HQ-Gaza.

United Nations International Computing Center (UNICC) is a UN agency that provides IT services to other UN agencies on a cost recovery basis.


UNRWA Information Management and Technology Department (IMTD) is seeking a SharePoint Systems Consultant who will provide assistance on designing solutions with on premise SharePoint and Office 365 and designing solutions with SharePoint Hybrid, and to be ready on call any time.

One who thrives in the very early stages of a project and self-driven.


The consultant will report administratively to Head Information Technology Service Centre at Headquarter Gaza and technically to United Nations International Computing Center (UNICC)..

Description of Duties and Responsibilities

  1. Assist on designing solutions with on premise SharePoint and Office 365
  2. Assist on designing solutions with SharePoint Hybrid
  3. Coordinate standard administration activities for SharePoint, SharePoint Online, OneDrive for business and Teams
  4. Remediate issues after Microsoft upgrades to SharePoint Online are performed
  5. Perform improvements against the on premise and online setup
  6. Maintain infrastructure diagrams up to date
  7. Apply monthly windows updates as required 
  8. Development and implementation of legacy retirement plans for legacy systems and add-ins interfacing with SharePoint Online
  9. Deployment of SharePoint Cumulative Updates and Services Packs 
  10. Monitoring - configuration; follow-up on alerts 
  11. Management of access for users to SharePoint services
  12. Backup – configuration; monitoring; new requests; restore 
  13. Incident analysis and troubleshooting including troubleshooting with vendors 
  14. Decommission environments 
  15. Document monitoring and maintenance procedures 
  16. Maintain system documentation and change logs 
  17. Develop PowerShell scripts for managing and automating the services
  18. Create Standard Operational Procedures
  19. Participate in user service request fulfilment, incident management, change management and problem management
  20. Assist the Head of the Unit and Collaboration Services Lead on expert matters
  21. Participate in a 7x24 on call support program and flexible hours including some weekends and evenings. 

minimum Qualifications and Experience

  1. A university degree from an accredited educational institution in Computer Science, Information Technology, or a related discipline.
  2. Minimum 5 years in the specific fields of which four years supporting IIS, SharePoint, SQL
  3. supporting IIS, SharePoint, SQL
  4. Excellent knowledge of PowerShell scripting 
  5. Solid knowledge and experience on Microsoft Technology landscape including various server products. 
  6. Knowledge of administering on premise SharePoint environments and in O365
  7. Knowledge of administering SQL Server
  8. Knowledge in Cloud Technology especially in O365 and Azure
  9. Skills in general infrastructure, including system configurations, clustering, performance, and the use of security certificates 
  10. Excellent technical documentation skills 


  1. Applying technical expertise.
  2. Strong ability to drive results, to manage and deliver against multiple priorities on time. 
  3. Strong analytical and problem-solving skills. 
  4. Strong interpersonal and communication skills; verbal and written and client service skills 
  5. Ability to learn new concepts and technologies quickly.
  6. Ability to work well in a collaborative team environment.
  7. Ability to work independently.
  8. Flexibility and adaptability. 
  9. Excellent interpersonal 
  10. Professional attitude 


  1. A strong troubleshooting methodology and the ability to work under fast-paced timelines with creative solutions.
  2. Microsoft Certified on SharePoint 2013/2016
  3. Microsoft Certified on O365 and/or Azure


    1. The duration of the consultancy is 6 to 11 months, extendable according to performance and availability of funds.
    2. Remuneration for this consultancy will be around 1,600 USD and will depend on the qualifications and experience of the consultant.
    3. The consultant will be based in Gaza.


    Applicants should submit a cover letter and CV or UN Personal History Form demonstrating clearly the knowledge and experience required to meet the consultancy requirements via
    indicating the title of this consultancy “SharePoint Systems Consultant” in the subject line of the message The deadline for the submission of applications is 15 December 2020.

    • UNRWA is an equal opportunity employer and welcomes applications from both women and men. UNRWA encourages applications from qualified women Only those applicants shortlisted for interview will be contacted UNRWA is a non-smoking environment.