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Consultant – Infrastructure Automation Developer, HQ Gaza (Local)

الصفحة الرئيسية


UNRWA is a United Nations agency established by the General Assembly in 1949 and is mandated to provide assistance and protection to a population of some 5 million registered Palestine refugees. Its mission is to help Palestine refugees in Jordan, Lebanon, Syria, West Bank and the Gaza Strip to achieve their full potential in human development, pending a just solution to their plight. UNRWA’s services encompass education, health care, relief and social services, camp infrastructure and improvement, microfinance and emergency assistance. UNRWA is the largest UN operation in the Middle East with more than 30,000 staff. UNRWA is funded almost entirely by voluntary contributions.

Consultant – Infrastructure Automation Developer, HQ Gaza (Local)


UNRWA Information Management and Technology Department (IMTD) is seeking an Infrastructure Automation Developer to automate operational on-premise tasks with Ansible and other tools.
The consultant must have experience, software development and the design and implementation of automating full end-to-end processes. The person will also spend time in supporting International Computing Center (ICC) administrators on how to script and automate operational tasks with Ansible playbooks, plugins, modules, inventories, templates and shell scripts. 

The consultant will report administratively to Head Information Technology Service Centre at Headquarter Gaza and technically to International Computing Center (ICC).

Description of Duties and Responsibilities

  • Designing and developing Ansible playbooks for automating end-to-end processes
  • Designing and developing new modules if required
  • Setting up best practices for development and documentation for automation projects
  • Designing inventories for different systems and use cases based on experience and implement through an inventory file or a plugin.
  • Defining development best practices for automation with Ansible.
  • Automate Storage tasks in Ansible to:
    • Managing the lifecycle of luns (SAN)
    • Managing the lifecycle of share (NAS);
    • Patching
  • Automate Network related tasks in Ansible such as:
    • VLAN provisioning and configuration;
    • Firewall rules configuration;
    • Switching configuration;
    • Loading balancer configuration;
  • Automate Application and Database tasks in Ansible such as:
    • Installing ;
    • Stopping and starting;
    • Configuring
    • Hardening;
    • Patching;
  • Automate OS/Server (Linux and Windows) tasks in Ansible such as::
    • Configuring ;
    • Hardening;
    • Patching;
  • Working with Ansible Vault to encrypt sensitive data.
  • Managing Credentials in Ansible AWX.
  • Integrating with ticketing systems (Remedy ITSM).
·        Enabling/configuring hosts and systems for automation with Ansible
·        Configuring CI/CD pipelines
·        Automated testing of playbooks, modules and plugins
·        Error handling of automated tasks
·        Performing other duties as maybe required.

minimum Qualifications and Experience

        A university degree from an accredited educational institution in software development, Computer Science, Information Technology or related discipline;
        Minimum of 5 years of experience in automation and software development;
        Experience in the automation tasks for one or more of the following areas:
o   Application and database deployments and provisioning
o   Linux OS tasks
o   Windows OS tasks
o   Network tasks
o   Infrastructure tasks

        Extensive knowledge in software development best practices
        Strong software development skills in programming languages (Python, yaml, jinja )
        General web services development skills HTTP/HTTPS, RESTful APIs
        Knowledge and experience in developing infrastructure solutions and of automating infrastructure tasks
        Good Linux/Windows skills
        Experience with central infrastructure services (DNS, LDAP, NTP, mail)
        Knowledge in CI/CD best practices for fully automated integration, deployment and testing
        Ansible Automation.
        Fluency in spoken and written English.


        Applying technical expertise;
        Strong ability to drive for results, to manage and deliver against multiple priorities on time; 
        Strong analytical and problem-solving skills; 
        Strong interpersonal and communication skills; verbal and written; 
        Excellent planning and organizing skills; 
        Moving forward in a changing environment: Is open to and proposes new approaches and ideas. Adapts and responds positively to change
        Knowing and managing yourself: Manages ambiguity and pressure in a self-reflective way. Uses criticism as a development opportunity. Seeks opportunities for continuous learning and professional growth
        Flexibility and adaptability. 


        Linux System Administration;
        Windows System Administration;
        Setting up an Ansible platform with AWX/Ansible Tower and integrate with a full CI/CD pipeline
        Integrating AWX/Ansible tower with an LDAP system
        Securing the Ansible platform and the execution of the playbooks on the targets
        Automating tasks in one or more of these systems:
o   Cisco IOS
o   BigIP/F5 equipment
o   Par storage
o   Compellent storage.
o   Checkpoint firewall
o   HP servers
        Automating server provisioning
        Automating tasks on databases and/or applications:
o   Web Applications: Apache, Tomcat, Nginx, etc.
o   Databases: MySQL, Postgres, MariaDB, MongoDB
o   Oracle software: Database and Applications
        Training and/or coaching administrators on best practices for development and automation.
        Good understanding Of Ansible Awx/Ansible tower
        Good knowledge in various Ansible modules
        Knowledge in other automation tools (puppet, terraform, chef, etc.)
        Experience with usage of public cloud infrastructures (google cloud platform, AWS, AZURE etc.)
        Previous experience with UNRWA or other UN agency;


·        The duration of the consultancy is from 6 to 11 months with the expected start date of Aug 2020; with possibility of extension depending on availability of funds and performance of the incumbent;
·        This consultancy is equivalent to an area staff post at grade (15)
·        Remuneration for this consultancy will depend on the qualifications and experience of the candidate.
·        The incumbent will be based in Gaza.


Applicants should submit a cover letter and CV or UN Personal History Form demonstrating clearly the knowledge and experience required to meet the consultancy requirements via consultancy@unrwa.org indicating the title of this consultancy “Infrastructure Automation Developer, HQ Gaza (Local)” in the subject line of the message. The deadline for the submission of applications is 4 July 2020.
UNRWA is an equal opportunity employer and welcomes applications from both women and men. UNRWA encourages applications from qualified women. Only those applicants shortlisted for interview will be contacted.  UNRWA is a non-smoking environment.

23 Jun 2020

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